PROBLEM TYPE · GTIN_CLAIMED
This GTIN is claimed by another organisation
The request was refused before anything changed.
- Status
- 409
- Code
GTIN_CLAIMED- Type
https://packagepage.com/problems/gtin-claimed
What this means
Another organisation holds this specific GTIN. The same silence applies: the answer tells you it is claimed and not by whom.
Why it usually happens
A GTIN that moved between workspaces, or one entered from a supplier's sheet rather than from your own licence.
What to do
Check that the GTIN falls under a prefix licensed to you. If it does, write to hello@packagepage.com with the number and your licence and we will settle it.